What to Expect

Learn more about starting your path to Health & Happiness

Our Mission

Health & Happiness: Counselling and Wellness is committed to delivering top-tier service from the very first session. Beginning with a no-charge consultation, a detailed intake form, and the initial session, we gain insights into your unique challenges and goals. In a supportive, non-judgmental space, we build a foundation of trust and understanding. Together, we craft a personalized plan tailored to your needs, fostering a therapeutic alliance that may evolve over weeks, months, or years.

Our pledge is to offer a safe, empathetic environment where you can confront and navigate through life’s emotional and psychological challenges. We prioritize confidentiality and adhere to the highest professional and ethical standards, ensuring your personal information is secure and respected.

Frequently Asked Questions about Therapy for Children, Teens, and Adults

The most important part of therapy is a good therapeutic relationship between the patient and therapist. Therefore, all prospective patients can book a no charge 15-minute virtual consultation with one of our therapists. Often after a consultation, a prospective patient is able to determine their comfort levels with their therapist. Consultations can be done on their own or combined with an initial session.

Click here to book your free, no-obligation virtual consultation.

For sure! Not everybody is able or comfortable to do an initial consultation online. If a phone call best meets your needs, then we are happy to talk over the phone.

Call us at 416-613-1259 Ext. 1 to book a no charge 15-minute phone consultation.

All of our therapists are trained and licensed with the College of Registered Psychotherapists of Ontario, ensuring they meet professional standards of practice and ethics. For detailed information about each psychotherapist’s individual qualifications and experience, please visit the page dedicated to Our Team.

A Registered Psychotherapist (Qualifying), also known as a Clinical Intern, is a graduate-level student who has met the educational and training requirements in psychotherapy. They are completing their formal studies through a clinical placement, gaining real-world experience and fulfilling additional supervised practice hours required for full registration with the College of Registered Psychotherapists of Ontario.

The therapists at Health & Happiness: Counselling and Wellness see children starting at age 7 and we now see adults as well. Play therapy is planned to be added in the near future for younger patients.

While patients are often referred by a psychologist or family doctor, referrals are not required. A formal assessment or diagnosis is also not required prior to starting treatment. Click here to book your no charge 15-minute virtual consultation.

Registered Psychotherapist coverage is becoming more common in benefits packages. Please check with your insurance company for your specific details. It is important to keep in mind that even when there is coverage, it will often not cover the full treatment required regardless of the type of mental health professional that you work with. As you will receive a receipt with your therapist’s license number on it, treatment will likely qualify as a medical expense for tax return purposes.

As members of the College of Registered Psychotherapists of Ontario, our therapists’ services are considered an eligible service under the OAP Core Clinical Services. You would submit the paid receipt that is provided and then submit an expense form to the OAP. You will need to be aware of your billing cycle, and when it ends to ensure that sessions and your billing cycle are in sync if you are to use your OAP funding.

As long as it aids the therapeutic process, then absolutely! Sitting and talking works well for some, but others may be more visual or prefer tactile engagement. Each of our therapy rooms is equipped with a wall-mounted 4K smart TV and a whiteboard, which are frequently utilized during sessions. We also have access to many other therapeutic tools onsite to support diverse learning and communication styles.

Therapy can work when a person has decided that they want to feel different. When a person of any age is unable to express their goals, a therapist can help them determine what happiness means for them.

Therapy is most successful when the patient is motivated for change, and we are here to help.

Everybody’s therapeutic experience is unique. Like most things in life, in order to succeed you will have to work hard…and the potential results are life-changing! Click here to hear directly from Kevin on this important topic.

In your first session, when informed consent (CRPO Standard 3.2) is reviewed, the full details around how your privacy is protected will be discussed as well as the limited circumstances where statute requires a therapist to report or warn. Please see CRPO Standard 3.1 for more information.

You can see our website privacy policy here.

Our clinic uses the “Jane” Canadian designed practice management system for all record creation and retention. Jane is PIPEDA and HIPAA compliant and also is used for online appointments. It can be used on most technology platforms. Click here for more information.

You are in complete control of your therapy and can stop if and when you feel that you need a break or are not seeing the progress that you expect.

Book your no charge, 15 minute virtual consultation using the link below.

Other Questions? Please use the form below.